This item will be sent from a separate warehouse so leadtimes may vary.For professional & trade use. Ideal if you are looking for a top-quality ladder to use around the home or business. This professional-grade ladder is manufactured to the latest EN131 Professional standards and includes a stabilising bar (ladders over 3m only), which must be fitted before first use. Once fitted, the ladder cannot be used without the stabiliser bar. These ladders are not only lightweight to carry, but made from super strong aluminium giving you a stable platform that feels safer from which to work. The ladder has thicker box section stiles than cheaper alternatives, which makes the ladder stiffer, less likely to twist and longer-lasting. It is supplied with an extended 3-year warranty so you can expect to get many years of service from our top quality ladders manufactured here in the UK.
Size
- 2.5M
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At SMI (Scotland) we pride ourselves on customer service and, to that end, our returns policy is very simple.
- First and foremost, your point of contact for all returns is your regular customer services representative and if for any reason they are unavailable, any member of the customer service team would be delighted to assist you.
- Defective goods (branded or non-branded) must be reported to your customer service representative within three working days of receipt of delivery for either credit or replacement. All goods remain the property of SMI (Scotland). No claims for damaged/missing goods will be recognised unless made in writing within 3 working days of receipt. Non delivery must be notified in writing within 10 days from receipt of invoice.
- Non-branded and non-defective goods may be returned for credit within 30 days of receipt.
- We cannot accept the return of any non-defective branded items.
- A charge of 10% of the value of the returned goods will be made as a re-handling fee for any returns.
In addition, all returns MUST :
- First be agreed with a member of the customer service team.
- Be accompanied by the relevant returns paperwork and by your original order number.
- Be suitably repackaged to avoid damage in transit (if in doubt, please ask the customer service team).
- Be marked ‘For Attention Of Goods In Department’ and sent to the address provided.
- Be received in resaleable condition if non-defective – ie unworn, clean and with original packaging.
Additional Notes:
Non-delivery must be notified in writing 10 days from receipt of invoice.
SMI (Scotland) can collect any Goods for Return for a universal charge of £9.95 which would be deducted from the senders credit value.
